All of our Earrings are either 925 Sterling Silver or Stainless Steel. We will always state in the description what metal they are made from. We wanted a Metal that would be long lasting and affordable. Sterling Silver is ‘Hypoallergenic’ meaning there is a minimal chance of a reaction occurring.
It is a natural reaction for Jewellery to tarnish over time.
Sterling Silver/ Stainless Steel darkens due to daily wear and exposure to the air. It’s not a fault, it’s a natural occurrence that can happen.
Water should not harm Silver Sterling/ Stainless Steel metal, however there is a chance that it can induce tarnishing over time.
Water contains different chemicals like chlorine and salt. These chemicals can alter the look of Sterling Silver/ Stainless Steel
So in that case we recommended to remove earrings before showering/swimming or any other reason your ears may come in to contact with water.
Any Products under the Personalised Product Page can be hand stamped. Each Product will let you know the maximum amount of character per piece.
We aim for perfection in all our work but please appreciate that any minor imperfections adds uniqueness to each design.
Stamped characters that can be included are:
All Letters stamped come in uppercase A-Z
Symbols & . , ! # ( ) : “
Any text sent to us that isn’t in the list above will be removed and not stamped.
We are unable to issue refunds or exchanges on any Personalised Products & Earrings. This is because each Personalised Product is custom made for you, and Earrings because of hygiene reasons.
When placing your order on any personalised products you have to confirm that the text you have typed is correct before you can proceed to the check out stage.
Please triple check all spelling is correct as once your order is placed we are unable to change this.
In extremely rare circumstances where there is an error with your order which we have either hand stamped or any other orders placed with us directly, we will be happy to remake your item.
Please contact us via the contact form with your order number and issue.
If you are unhappy with your item in anyway please fill out the contact form and we will get back to you as soon as possible. Please ensure we will do our best to rectify any issues you may have.
On each of our items listed we have a guidance picture of where each chain length will sit. The most popular chain length is 16-18 inches.
Each chain has an adjustable chain of 2 inches please bare this in mind when ordering.
We do however understand that every ones necks, chests and preferences are different so if you are not satisfied with your chain length please contact us within 10 days and we can give you further instructions on how to request a new chain. Please bare in mind that all our necklaces are made to order so if you aren't happy with the chain length the item will more than likely need to be sent back to us to rectify. Return Shipping charges are non-refundable and are the customers responsibility.
We aim to process orders in 2-3 working days.
Items are sent Royal Mail 2nd Class.
Any orders over £40 will be send Royal Mail Tracked 48 Hours.
Please feel free to send us an email at email@example.com or fill in the contact form here.
Please send us your stock request we are always happy to help so we will see what we can do for you.
Some products will be on order so we can let you know a time frame. Also we update our social media channels when a product is back in stock so please keep an eye on them.
We use a different variety of metals and materials to create our jewellery items.
We use a higher standard of metal for our Personalised Products. If you choose the silver option the chain is made from sterling silver and the bar from stainless steel. The gold option is all made from stainless steel.
Our other items that are not personalised are made from stainless steel, this includes all chains.
To make the most of your jewellery and to stop tarnishing please keep anyway from moisture. Please keep your items away from perfume, fake tans, lotions or any medicated creams, as these products may cause the jewellery to change or loose its colour. Do not wear jewellery in pools as the chemicals can change the finish on the jewellery.